Replies to This Discussion

Permalink Reply by Skip Peel - Mineral Consultant on September 30, 2014 at 9:33

http://www.chk.com/Owners/Pages/Contact.aspx

• ▶ Reply

Permalink Reply by LN on September 30, 2014 at 9:35

Thanks Skip  :-)

• ▶ Reply

Permalink Reply by 1kw6x71km1v37 on October 1, 2014 at 4:22

LN,

You won't have the attention of CHK until you sue them.

• ▶ Reply

Permalink Reply by Skip Peel - Mineral Consultant on October 1, 2014 at 4:51

CHK mineral lessors should always go through the proper channels to communicate with the company.  Not every circumstance requires litigation or a demand letter.  My personal experience is that if you know what to ask for and the correct staffer to ask it of, CHK customer service tends to work reasonably well more often than not.  There are instances where customer service can not help answer a question or solve a problem and then it's time to take more aggressive action.  LN, is proceeding correctly.

• ▶ Reply

Permalink Reply by 1kw6x71km1v37 on October 1, 2014 at 5:15

Skip,

Your opinion might be different if they owed you over $20,000.

• ▶ Reply

Permalink Reply by Skip Peel - Mineral Consultant on October 1, 2014 at 5:29

My experience is that my clients get the basic answers and information that they need more often than not from customer service.  My opinion is that those who have substantive legal issues with CHK should engage competent counsel and seek redress through the courts.  And not let their hatred of CHK lead them to urge GHS members such as LN to take an adversarial approach to dealing with the company on the basic issues relevant to the majority of royalty interests.   

• ▶ Reply

Permalink Reply by 1kw6x71km1v37 on October 2, 2014 at 0:49

That's all well and good, but knowing a few things in advance about a party who is extremely adversarial might cause a person not to do business with that entity.

Obtaining legal representation and going to court is not an easy cure-all. In the words of my former attorney, "Avoid litigation at all cost."

Your last sentence is a non sequitur.

• ▶ Reply

Permalink Reply by Skip Peel - Mineral Consultant on October 2, 2014 at 1:23

IMO those who seek to promote their anger of Chesapeake, any operating company or the industry in general do a disservice to the laymen members of GHS.  Few have the problem you have. Many are capable of resolving their questions by going through the proper procedures.  I know, I help them do it on a regular basis.  It is obvious to me that LN is already "doing business" with Chesapeake. 

• ▶ Reply

Permalink Reply by Francis Mayo on October 2, 2014 at 7:59

What is wrong with giving someone the benefit of the doubt about using judgment in consuming what is posted? Do we need a nannie or church lady along with landmen (independent or otherwise) to assess what is harmful to mineral owners? Seriously, can CHK's reputation be damaged any more than what it is by what someone says or implies on this board? I am sure mineral owners will have enough sense to make their own decisions. Hopefully this applies to ALL input. If they do not, they will not get a different DNA chain from any source. 

• ▶ Reply

Permalink Reply by Steve P on October 6, 2014 at 17:02

I have had some good results in dealing with Chesapeake landowner relations SOMETIMES.  Others, I find them to be incompetent. 

• ▶ Reply

Permalink Reply by frances b. suryan (mccain) on October 1, 2014 at 15:32

I use bhpbilliton....now....Land dept. po box 22719  Houstonm tex., 77027-9998 (877)311-1443

• ▶ Reply